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CCPA Ready
OptiKratos is fully compliant with the California Consumer Privacy Act (CCPA)
CCPA Compliant Platform
OptiKratos meets all CCPA requirements for California consumer privacy protection
What is CCPA?
The California Consumer Privacy Act (CCPA) is a state-wide data privacy law that regulates how businesses handle the personal information of California residents. It went into effect on January 1, 2020, and was amended by the California Privacy Rights Act (CPRA) in 2023.
CCPA gives California consumers specific rights regarding their personal information and requires businesses to provide transparency about their data collection and sharing practices.
Important Notice
We do not sell personal information. OptiKratos has never sold and does not sell personal information of our users to third parties for monetary or other valuable consideration.
Your CCPA Rights
Right to Know
You have the right to know what personal information we collect, use, disclose, and sell.
Request detailed information about your data
Right to Delete
You have the right to request deletion of your personal information.
Submit a deletion request
Right to Opt-Out
You have the right to opt-out of the sale of your personal information.
Manage your opt-out preferences
Right to Non-Discrimination
You have the right to not be discriminated against for exercising your CCPA rights.
Equal service regardless of privacy choices
Right to Portability
You have the right to receive your personal information in a portable format.
Download your data in standard formats
Categories of Personal Information We Collect
| Category | Examples | Collected | Sold | Purpose |
|---|---|---|---|---|
| Identifiers | Name, email address, phone number, IP address | Yes | No | Account creation and service delivery |
| Commercial Information | Purchase history, payment information | Yes | No | Transaction processing and billing |
| Internet Activity | Website usage, click patterns, device information | Yes | No | Service improvement and analytics |
| Geolocation Data | IP-based location, timezone | Yes | No | Service localization and compliance |
| Professional Information | Job title, company name, business contact info | Yes | No | B2B service delivery and support |
How OptiKratos Ensures CCPA Compliance
Privacy Policy Transparency
ImplementedClear disclosure of data collection and use practices
Consumer Request Portal
ImplementedEasy-to-use system for exercising CCPA rights
Identity Verification
ImplementedSecure verification process for consumer requests
Data Inventory Management
ImplementedComprehensive tracking of personal information
Opt-Out Mechanisms
ImplementedClear and accessible opt-out options
Staff Training
ImplementedRegular CCPA training for all team members
Business Purposes for Data Collection
Primary Business Purposes
- • Providing WhatsApp automation services
- • Processing payments and transactions
- • Customer support and communication
- • Service improvement and development
Secondary Business Purposes
- • Security and fraud prevention
- • Legal compliance and protection
- • Marketing and promotional activities
- • Analytics and performance monitoring
Exercise Your CCPA Rights
California residents can exercise their CCPA rights by contacting us using the methods below. We will respond to verifiable consumer requests within 45 days.
Consumer Request Methods
Email: privacy@optikratos.com
Phone: 1-800-PRIVACY (1-800-774-8229)
Online Portal: Submit Request
Verification Process
To protect your privacy, we verify your identity before processing requests. You may need to provide matching information from your account or additional verification documents for sensitive requests.
Authorized Agents
You may designate an authorized agent to make CCPA requests on your behalf. The authorized agent must:
- • Provide proof of authorization (signed permission or power of attorney)
- • Verify their own identity
- • In some cases, we may require you to verify your identity directly
Contact Our Privacy Team
If you have questions about this CCPA notice or our privacy practices, please contact our privacy team:
OptiKratos Privacy Team
Email: privacy@optikratos.com
Phone: +1 (805) 514-3878
Address: 131 Continental Dr Suite 305, Newark, DE 19713
This CCPA compliance information was last updated on October 21, 2025. We continuously monitor and update our CCPA compliance measures.