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Terms of Service
Effective Date: October 21, 2025
Important Legal Notice
Please read these Terms of Service carefully before using OptiKratos. By using our service, you agree to be legally bound by these terms. If you do not agree with any part of these terms, you must not use our service.
Acceptance of Terms
By accessing and using OptiKratos WhatsApp Business API automation platform ("Service"), you accept and agree to be bound by the terms and provision of this agreement.
If you do not agree to abide by the above, please do not use this service. These terms apply to all visitors, users, and others who access or use the service.
Service Description
OptiKratos provides WhatsApp Business API automation services, including but not limited to message automation, customer engagement tools, analytics, and integration capabilities.
We reserve the right to modify, suspend, or discontinue any part of our service at any time with reasonable notice.
Our service is provided "as is" and we make no warranties regarding availability, functionality, or performance.
User Obligations & Responsibilities
You must comply with all applicable laws and WhatsApp Business API policies.
You are responsible for maintaining the confidentiality of your account credentials.
You must not use our service for spam, harassment, or any illegal activities.
You agree to provide accurate and complete information when creating your account.
You are responsible for all activities that occur under your account.
Prohibited Uses
Sending unsolicited messages or spam through our platform
Violating WhatsApp Business API terms of service or policies
Attempting to gain unauthorized access to our systems
Using our service to transmit malicious code or viruses
Engaging in any activity that could harm our service or other users
Reselling or redistributing our service without authorization
Payment Terms & Billing
Subscription fees are billed in advance on a monthly or annual basis.
All fees are non-refundable except as required by law.
We reserve the right to change our pricing with 30 days notice.
Failure to pay fees may result in suspension or termination of service.
You are responsible for all taxes associated with your use of our service.
Limitation of Liability
OptiKratos shall not be liable for any indirect, incidental, special, or consequential damages.
Our total liability shall not exceed the amount paid by you for our service in the 12 months preceding the claim.
We are not responsible for any damages caused by third-party services or integrations.
You acknowledge that WhatsApp message delivery is subject to third-party policies and network conditions.
Termination
Either party may terminate this agreement at any time with written notice. Upon termination, your access to the service will be discontinued, and any outstanding fees will become immediately due.
We reserve the right to terminate accounts that violate these terms or engage in prohibited activities.
Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions.
Changes to Terms
We reserve the right to modify these terms at any time. We will provide notice of material changes via email or through our service. Continued use of our service after changes constitutes acceptance of the new terms.
Questions About These Terms?
Business Address
OptiKratos Legal Team
131 Continental Dr Suite 305
Newark, DE 19713
United States
These Terms of Service were last updated on October 21, 2025. We may update these terms from time to time to reflect changes in our service or legal requirements.