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Data Security & Privacy Policy
Effective Date: October 21, 2025
Key Privacy Highlights
Privacy Overview
At OptiKratos, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our WhatsApp Business API automation platform.
We adhere to the highest standards of data protection and comply with applicable privacy laws including GDPR, CCPA, and other regional regulations.
Information We Collect
Personal Information: Name, email address, phone number, company information, and billing details.
Usage Data: Information about how you use our platform, including API calls, message volumes, and feature usage.
Technical Data: IP addresses, browser type, device information, and system logs.
WhatsApp Data: Messages, contact information, and conversation data processed through our platform (processed on behalf of our customers).
How We Use Your Information
Provide and maintain our WhatsApp automation services
Process transactions and manage your account
Improve our platform and develop new features
Provide customer support and technical assistance
Send important updates about our services
Comply with legal obligations and prevent fraud
Data Security Measures
End-to-end encryption for all data transmission
SOC 2 Type II certified infrastructure
Regular security audits and penetration testing
Multi-factor authentication and access controls
Data backup and disaster recovery procedures
Employee security training and background checks
Information Sharing
We do not sell, trade, or rent your personal information to third parties.
We may share information with trusted service providers who assist in operating our platform.
We may disclose information when required by law or to protect our rights and safety.
Business transfers: Information may be transferred in connection with mergers or acquisitions.
Your Privacy Rights
Access: Request access to your personal information
Correction: Request correction of inaccurate information
Deletion: Request deletion of your personal information
Portability: Request transfer of your data to another service
Objection: Object to processing of your personal information
Restriction: Request restriction of processing
Contact Our Privacy Team
Mailing Address
OptiKratos Privacy Team
131 Continental Dr Suite 305
Newark, DE 19713
United States
This Privacy Policy was last updated on October 21, 2025. We may update this policy from time to time, and we will notify you of any material changes.