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SHARED INBOX

Manage team email communication effectively

Never miss a customer message. OptiKratos shared inbox helps teams manage email communication together. Assign emails, collaborate on responses, and ensure every customer message gets a timely response.

  • 14-day free trial, no credit card required
  • Trusted by over 100,000 companies
  • 500+ integrations to boost workflows
  • Built-in AI to close deals faster
  • GDPR compliant and secure
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Full access. No credit card required. Used by over 100,000 companies.

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Trusted by 100,000+ companies in 179 countries

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Comprehensive shared inbox features

Collaborate on email communication seamlessly

Team inbox
Centralized inbox for all team email communication
Email assignment
Assign emails to team members for response
Internal collaboration
Add internal notes and collaborate on responses
Email organization
Tag, filter, and organize emails efficiently
SHARED INBOX

Collaborate on customer communication

OptiKratos shared inbox provides a centralized location where all team emails are received. Team members can view, assign, and respond to emails. Internal notes can be added for collaboration, ensuring everyone has context before responding.

Emails are automatically linked to contacts and deals in your CRM, giving you full context. You can assign emails to team members, set up automatic assignment rules, and track response times. This ensures no customer message goes unanswered.

Shared inbox features:

  • Team inbox
  • Email assignment
  • Internal collaboration
  • CRM integration
  • Response tracking
  • Email organization

Benefits of shared inbox

Never miss a customer message

Improve team collaboration

Faster response times

Better customer service

Complete email history

Team accountability

Shared inbox FAQ

A shared inbox is a centralized email inbox that multiple team members can access and manage together. It allows teams to assign emails, collaborate on responses, and ensure no customer message goes unanswered.
Yes, OptiKratos shared inbox allows you to assign emails to specific team members. You can also set up automatic assignment rules based on criteria like contact, deal stage, or email content. This ensures emails are handled by the right person.
OptiKratos shared inbox provides a centralized location where all team emails are received. Team members can view, assign, and respond to emails. Internal notes can be added for collaboration, and emails are automatically linked to contacts and deals in your CRM.
All email activity in the shared inbox is tracked in OptiKratos. You can see who responded, when they responded, and the full conversation history. This helps ensure accountability and provides visibility into team communication.

Start managing team email better today

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